Recently we have had the opportunity to work with a variety of employers who are mapping their core processes as a foundational piece of their improvement journey. The work of mapping every step of the process has offered the organization a fresh look at the way their work is done, helped to identify areas for improvement and inspired those doing the work!  

Here are a few thoughts from the voices of our customers:

"This process helps rethink the way we do processes. Even makes me question why I do what I do. Good conversation is helping to put what we do, and our daily chaos into perspective."

"Really enjoyed the value stream mapping event because we were able to do actions. Train and do work standards. Even go to see a live termination. Think we had the right team members. Great job keeping us on task!"

"This is useful application to my work.
This challenged me to think differently.
This was a valuable use of time and resources.
Coaches were knowledgeable around subject mater and stimulated my learning. How could I say no to any of the above after this value stream mapping event. Good work! Keep it up and open more eyes."

"Excellent presentations and discussions. Definitely opened my eyes in understanding current procedures fully. A process that I would assume to be 5 steps can actually be double or triple the amount of steps to complete. Having representatives from different areas of the organization all together brings everyone on a similar level of understanding how all these department function as a whole."