Recently we have had the opportunity to work with a variety of employers who are mapping their core processes as a foundational piece of their improvement journey. The work of mapping every step of the process has offered the organization a fresh look at the way their work is done, helped to identify areas for improvement and inspired those doing the work!
Here are a few thoughts from the voices of our customers:
"This process helps rethink the way we do processes. Even makes me question why I do what I do. Good conversation is helping to put what we do, and our daily chaos into perspective."
"Really enjoyed the value stream mapping event because we were able to do actions. Train and do work standards. Even go to see a live termination. Think we had the right team members. Great job keeping us on task!"
"This is useful application to my work.
This challenged me to think differently.
This was a valuable use of time and resources.
Coaches were knowledgeable around subject mater and stimulated my learning. How could I say no to any of the above after this value stream mapping event. Good work! Keep it up and open more eyes."
"Excellent presentations and discussions. Definitely opened my eyes in understanding current procedures fully. A process that I would assume to be 5 steps can actually be double or triple the amount of steps to complete. Having representatives from different areas of the organization all together brings everyone on a similar level of understanding how all these department function as a whole."
Lead 2 Lean Solutions approach to lean management is embedded in the Toyota Production System, modified to reflect the complexities of evolving sectors (manufacturing and non-manufacturing) and embedded in a deep respect for people. We maintain the discipline of lean while providing a flexible customized approach to implementing lean management that builds on our client’s current business practices.
Our approach is people-centred and recognizes that everyone has a role in creating an improvement culture. As a result, we have incorporated change management principles and tools to assist all levels of the organization to effectively embrace a new way of working.
Our approach is reflected in the design of our lean house; which is a visual depiction of the foundational work required to build a strong, sustainable management system.
Innovation:
We believe creativity and imagination are at the heart of innovation.
This means that our lean management system is flexible and is premised on engaging your teams to find creative solutions. Our approach is built to be adapted to meet your organizations business needs while contributing to a culture of continuous improvement.
Quality:
We are committed to the relentless pursuit of continuous improvement.
This means we are committed to providing high quality services to our customers while assisting them in continuously improving the quality of their services to meet their clients/customers' needs.
Family:
We are committed to being present and available to both our work and home families.
This means our coaches will become part of your community; treating all those in your organization with respect that builds trust and assists you in improving effectiveness and reducing turnover.
Integrity:
We are committed to acting with honor and establishing trust.
This is our foundation for building relationships with you to establish the trust needed to try new ideas and implement innovative practices.
Fun:
We believe that a spirit of fun builds trust and inspires innovation.
This means that we enjoy the work we do and bring a spirit of fun to inspire the best in all those we work with.